If there's a Carrier Setting Update that pops up, click Update Now. If you are to manually update, go to the Settings app. If you do click Not Now, the pop-up will appear again in the future, unless you manually update. Once your iOS update is successful, a pop-up will appear. Once done, you may check your phone settings if the update has been verified and completed. Wait for the download to start automatically. Once you see the iOS software, tap Download and Install. If updating manually, click the Settings app. It's important to update the carrier settings on your Apple device because it allows your Globe to update your network, enhance performance, and add certain features.įurther, in order to continue using FaceTime and iMessage, you need to update to both the latest iOS software version and the Carrier settings update. Once your iOS has been updated, a pop-up will appear informing you that the Carrier settings update is also available for download. iOS updates are for Apple to add new features and settings on your device, while Carrier settings update comes directly from your cellular provider, and provides smaller tweaks that ensure your cellular network works to the best of its ability and keeps up with new iPhone capabilities. The Carrier settings update for your Apple device is different from an iOS update. If you were able to set an appointment first before dropping by the store, you will receive your new SIM on the same day.Ĭarrier settings updates are periodical updates from Globe to improve cellular network connectivity and performance of your Apple device. Notarized Special Power of Attorney (SPA). One (1) valid ID of the Authorized Representative. On the day of your store visit, please make sure to bring your actual/physical SIM.įor Postpaid customers who will be requesting for a SIM upgrade via an Authorized Representative, the following need to be presented on the day of the store visit will be: You may cancel or reschedule your appointment, but availability of new dates/ slots will be on a first-come, first served basis. Once done, a confirmation code will be assigned to you, which you will need to present upon check-in in the store. Fill in your contact details (Name, Mobile Number and Email), and agree to the terms and conditions. Select the date and time you wish to visit the store. Click the store you wish to visit and select Next (if the desired store is FULL, we encourage you to look for another Globe store for your convenience). 
Search for your desired store, or look for the Globe store currently nearest you.
To upgrade your 2G or 3G SIM, go to to secure an online appointment first before dropping by at the nearest participating Globe Store. If you are still using a 2G or 3G SIM that gives you slow internet, it's time to upgrade to a Globe 4G LTE/5G-ready SIM for free and start enjoying a better data experience.
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